Whatsminer Adds osTicket Helpdesk System to Service the Growing Customers & Demand for ASIC Miners

We are happy to announce we have successfully finished the integration of osTicket support ticketing system into our Whatsminer.net website. This will help us scale and streamline our customer service and drastically improve the way we communicate with our clients. Each email is now assigned a unique ticket number that will help track your cases.

osTicket is the world’s most popular and trusted customer support ticketing system.¬†osTicket is designed to help improve customer service by providing staff with a customer support platform they need to deliver fast, effective and measurable support.

FAQ Regarding Shipping M3 to Russia from China

So we are receiving a lot of questions from many customers about shipping to Russia. We would like to clear up any misinformation so that you may feel confident placing a order on our website.

The cost to Russia will be $175 USD and will include taxes and customs. We use a third-party shipping and logistics company in China to handle the packages. They move them from our office in Shenzhen by ground through customs and provide delivery.  It takes approximately 15 days to get from China to Russia. If its over 10 units we will try and move them via air for quicker delivery.

Once you place your order you are welcome to contact the shipping company in China to clear up any questions you might have. We will provide you with the necessary information at that time of request.

We hope this helps and we wish you a happy Bitcoin day…

M1 WhatsMiner ASIC Miner Rivals Bitmain S9

With the recent surge in popularity in Bitcoin and the rise in Bitcoin pricing, ASIC Bitcoin mining has become more profitable and is now in high demand. More and more people are now realizing the potential of this this hardware and are looking for options on ASIC miners. As the devices have become very sought after, the demand has outstripped supplies making them harder to find.

The first company in the space was a company called Bitmain. They started off with single chip ASIC then clustered them and now have 3 hash boards clusters in each miner bringing chip counts above 150.
After 2.5 years of Market dominance, Bitmain finally has some competitors to their ASIC miners. Whatsminer M1 is a similar product to the Bitmain S9 in that its got 2 large fans and is housed in a rectangular aluminum case. Whatsminer M1 produces 11.5Th/s hash rate and is plug and play. Its interface is simple to use and give off similar fan noise to the S9.